The competition between the numerous brands out there in the world is cruel and unforgiving. The rapidly growing new ones, the classics that won’t back down from their loyal customer base and the newbies that spring up like gophers on a golf course, battle it out with the ultimate aim to be number one in the consumer’s eyes.
The quest for number one is one thing but to hold the spot once achieved is a whole other story. With the growth in technology and data forest, it is only natural that brands upgrade themselves to utilise this advantage. Although it is easier said than done, how can brands do this without an expert? Especially when we have multiple brands that cater to the same audience and sell the same products and have access to the same data, what could make them stand out? What does Brand A have that Brand B doesn’t when they both sell the same kind of instant noodles? And how does one understand the branding principles and marketing trends to make them marketable in the current scenario among multiple brands?
So yes, the questions up there, all have a common answer: By hiring a brand consultant or a brand consulting agency. As bluntly put as that is, one of the major things a brand consulting agency does is weave intricate stories that cater to the values of the brand which will inevitably rouse the customer’s needs and talk to their soul. So Brand A & Brand B, though similar, will have entirely different values that could either cater to the adult audience of ages 20-35 or the children’s group of ages 9-13. The stories matter.
Aside from the stories, the brand consultants provide a specialized service that involves expert analysis, strategy formulation for growth and guidance in establishing a brand identity. The professional services they provide involve understanding the consumer behaviour for a particular product sector. They also shape the brand narratives giving a much-needed voice that reflects the brand’s ethos and beliefs.
A coherent brand voice is necessary in all forms of communication. When the customer or potential consumer interacts with the brand through any medium, be it online, offline or via social media, the communication style and the brand ethos need to be on point. The ad prints and social media posts need to follow a specific voice that resonates with the brand and the consumers.
For example, Brand A of instant noodles has a voice that is youthful and targets a largely younger crowd with a zest for fun, so this particular voice needs to be the same across every form of communication. Deviation from this would end up confusing the customers. Aside from that crucial tumble, the authenticity of the brand also becomes shaky. Recovering from that setback might require a whole rebranding process which is expensive and ineffective if not done right.
Understanding the brand ethos makes it easier to target the intended audience. This creates an emotional connection with the brand and customers making it easier to create dialogues between them. The social media creatives, the advertisements and every other advertising platform have an unwavering sense of coherence, which the customers understand and connect. This makes it easy to define a loyal base who would stay true to this particular brand regardless of the other competitors in the market. Trust is what matters. Any form of brand-related material needs to speak the same “language” so that the consumers and the brand can have a conversation.
A major aspect of any brand is that its brand identity needs to evolve. Not change but evolve. As time goes on, the brand’s etiquette and voice have to evolve based on the new-age consumers’ trends. This is only possible by having a proper branding consultancy or consultant guide through the transition. A clean and smooth transition is possible and necessary only when the brand consultants step in. They make sure that the foundation of etiquette remains firm while building new ideals.
As discussed earlier, the dialogue between the consumer and the brand needs to be continuous and effective. One of the best ways to ensure consistent communication is if the consumer community has a loyalty-based rewards system. A good brand consultant strategizes an efficient loyalty program that not just benefits the brand but also the consumer. After all, we do love the benefits we get for loving a brand.
A brand consultant or a consultancy identifies and understands the brand. Their story is meant to be told to the world in a captivating way that can attract the right target audience. And since customer loyalty is paramount, building that community of loyal consumers/clients is a major part of what brand consultants do. Brand identities need to be compelling but also flexible enough to keep up with the changing trends, so this is also where the consultants step in to strategize with ease in a market that is extremely competitive and volatile.
Remaining relevant is crucial and brand consultants help you do that by studying the market to provide the latest trending aspects of a particular product or competition and figure out creative ways to make a mark in the industry.
In today’s dynamic market, it’s evident that partnering with experts in the field of branding is a strategic move for long-term success.
At Tablo Noir, we do branding and digital marketing making it the one-stop shop for all your marketing needs. The decision to outsource your branding to specialists like Tablo Noir not only justifies the investment but also opens doors to a world of possibilities.
With a comprehensive range of services that cover Branding and Digital Marketing, Tablo Noir stands as the ultimate destination for all your marketing needs. Don’t just survive; thrive in the competitive market with the support of experienced brand consultants.
Get in touch with Tablo Noir today and embark on a journey towards sustainable success.